{"id":5564,"date":"2025-02-12T17:49:33","date_gmt":"2025-02-12T17:49:33","guid":{"rendered":"https:\/\/staging.wmdcompany.eu\/?page_id=5564"},"modified":"2026-08-10T10:56:06","modified_gmt":"2026-08-10T10:56:06","slug":"5564-2","status":"publish","type":"page","link":"https:\/\/westonclimate.pl\/en\/5564-2\/","title":{"rendered":"Return and exchange"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5564\" class=\"elementor elementor-5564\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab0f04d e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"3ab0f04d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5755247d elementor-widget elementor-widget-text-editor\" data-id=\"5755247d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Return and exchange<\/h1><p><strong><br \/>WMD Company Sp.z.o.o. return policy<br \/><\/strong><br \/>The return of goods to WMD Company Sp. z o.o. roof centers takes place according to the rules below:<\/p><p>1. The customer must inform the agent\/seller who sold the goods in advance of the wish to return the goods*. Return of the goods is subject to the prior consent of the seller.<br \/>2. The goods to be returned must be accompanied by a duly completed return form.<br \/>3. The goods to be returned must be free of installation marks, intact and in their original packaging (equipment, accessories, e.g. controllers). Goods damaged by the customer are not returnable.<br \/>4. Special sized goods*** and goods ordered as a special order for the customer will not be returned.<br \/>5. Goods that have been delivered to the customer 3 months after the date of delivery will not be purchased.<br \/>6. Return of the goods is at the buyer's risk and expense.<\/p><p><strong>Conditions for reimbursement of goods:<\/strong><\/p><p>100% of the purchase price of the goods, provided that the reason for the return is an error on the part of WMD Company Sp.z.o.o. and the customer notifies the company of the goods\u2019 nonconformity with the terms of the contract within 60 days of delivery to the customer;<\/p><p>80% of the purchase price of stock items**, provided that the return is not due to an error on the part of WMD Company Sp.z.o.o. and the return is made within 30 days of delivery of the goods to the customer;<\/p><p>60% stock items** at the purchase price as stated on the purchase invoice, provided the return is not due to an error on the part of WMD Company Sp.z.o.o., and the return is made within 31 days to 6 months from the date of delivery to the customer.<\/p><p>*goods \u2013 any goods purchased from WMD Company Sp.z.o.o.<br \/>Standard goods purchased from laokaup \u2013 WMD Company Sp.z.o.o., which are not manufactured or ordered based on client-provided drawings and dimensions, and which can be used for various buildings and objects.<br \/>custom-made goods \u2013 goods purchased from WMD Company Sp.z.o.o. that are clearly personalized<br \/>may be made or ordered to customer dimensions and drawings, and the use of which is.<br \/>for another building or facility is not possible or will incur additional costs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3fa745c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"3fa745c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a61bf8d elementor-widget elementor-widget-shortcode\" data-id=\"a61bf8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6102-o1\" lang=\"et\" dir=\"ltr\" data-wpcf7-id=\"6102\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/5564#wpcf7-f6102-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/5564#wpcf7-f6102-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6102\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"et\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6102-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<fieldset>\n\t<legend>Client details\n\t<\/legend>\n\t<div>\n\t\t<p><label>Company name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"company-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"company-name\" \/><\/span> <\/label><br \/>\n<label>Name of the returnee<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"returnee\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"returnee\" \/><\/span><\/label><br \/>\n<label>Phone<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"phone\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n<\/fieldset>\n<fieldset>\n\t<legend>Product data\n\t<\/legend>\n\t<div>\n\t\t<p><label>Product name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"product-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"product-name\" \/><\/span><\/label><br \/>\n<label>Quantity<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"amount\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"amount\" \/><\/span><\/label><br \/>\n<label>Order\/purchase invoice\/consignment note no.<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-info\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-info\" \/><\/span><\/label>\n\t\t<\/p>\n\t<\/div>\n<\/fieldset>\n<fieldset>\n\t<legend>Reason for return\n\t<\/legend>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"reason\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"reason[]\" value=\"Ekslikult tellitud toode\" \/><span class=\"wpcf7-list-item-label\">Product ordered in error<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"reason[]\" value=\"Defektne kaup\" \/><span class=\"wpcf7-list-item-label\">Defective goods<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"reason[]\" value=\"Valesti saadetud\" \/><span class=\"wpcf7-list-item-label\">Incorrectly sent<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"reason[]\" value=\"Muu\" \/><span class=\"wpcf7-list-item-label\">Other<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"reason-explain\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Explanation\" name=\"reason-explain\"><\/textarea><\/span>\n\t<\/p>\n<\/fieldset>\n<fieldset>\n\t<legend>Client request\n\t<\/legend>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"customerwants\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"customerwants\" value=\"Soovime h\u00fcvitusarvet\" \/><span class=\"wpcf7-list-item-label\">We would like a compensation invoice<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"customerwants\" value=\"Soovime uut toodet\" \/><span class=\"wpcf7-list-item-label\">We want a new product<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n<\/fieldset>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send to\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Returns and exchanges WMD Company Sp. Z O.O. return policy Returns of goods to WMD Company Sp. Z O.O. roofing centers are subject to the following rules: 1. The customer must notify the branch\/seller that sold the goods in advance of their desire to return them. A return is conditional upon the seller's prior consent. 2. A properly completed return form must be included with the returned goods. 3. Returned goods must show no signs of installation, must be intact, and in their original packaging (equipment, accessories, e.g., controllers). Goods damaged by the customer are not eligible for return. 4. Custom-sized goods*** and goods ordered specifically for the customer as a custom order will not be bought back. 5. Goods for which 3 months have passed since delivery to the customer will not be bought back. 6. The return of goods takes place at the buyer's responsibility and expense. Conditions for reimbursement: 100 % of the purchase price if the return is due to an error on the part of WMD Company Sp. Z O.O. and non-compliance with contract terms is reported within 60 days of delivery to the customer; 80 % of the purchase price of stocked goods** if the return is not due to an error by WMD Company Sp. Z O.O. and the return takes place within 30 days of delivery to the customer; 60 % of the purchase price of stocked goods** according to the purchase invoice if the return is not due to an error by WMD Company Sp. Z O.O. and the return takes place between 31 days and 6 months of delivery to the customer. *goods \u2013 any goods purchased from WMD Company Sp. Z O.O. **stocked goods \u2013 standard goods purchased from WMD Company Sp. Z O.O. that are not manufactured or ordered based on customer drawings and dimensions, and which can be used for various buildings and projects. ***custom-sized goods \u2013 goods purchased from WMD Company Sp. Z O.O. that are clearly personalized, i.e., manufactured or ordered following customer-specified dimensions and drawings, and whose use for another building or project is impossible or incurs additional costs.<\/p>","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_thinkrank_schema_form_data":"","_thinkrank_selected_schema_type":"","_thinkrank_additional_schemas":"","_thinkrank_canonical_url":"","_thinkrank_og_title":"","_thinkrank_og_description":"","_thinkrank_og_image":"","_thinkrank_twitter_title":"","_thinkrank_twitter_description":"","_thinkrank_twitter_image":"","_thinkrank_imported_from":"","_thinkrank_focus_keywords":[],"_thinkrank_focus_keyword":"","_thinkrank_robots_meta_enabled":0,"_thinkrank_robots_meta":"","_thinkrank_advanced_robots_meta":"","_thinkrank_exclude_from_search":0,"_thinkrank_exclude_from_archives":0,"_thinkrank_primary_category":0,"footnotes":""},"class_list":["post-5564","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/westonclimate.pl\/en\/wp-json\/wp\/v2\/pages\/5564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/westonclimate.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/westonclimate.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/westonclimate.pl\/en\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/westonclimate.pl\/en\/wp-json\/wp\/v2\/comments?post=5564"}],"version-history":[{"count":36,"href":"https:\/\/westonclimate.pl\/en\/wp-json\/wp\/v2\/pages\/5564\/revisions"}],"predecessor-version":[{"id":12248,"href":"https:\/\/westonclimate.pl\/en\/wp-json\/wp\/v2\/pages\/5564\/revisions\/12248"}],"wp:attachment":[{"href":"https:\/\/westonclimate.pl\/en\/wp-json\/wp\/v2\/media?parent=5564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}